Professional Service organisations (PSOs) derive their income from the knowledge, experience and time of their fee billing employees. Work is conducted usually on a project basis and there are often many relationships that need to be managed. Data from all activity needs to be recorded and will form part of the billing process.
Assistance software provides employees with an information rich environment which dramatically improves the decision processes based on accurate and up to date information. The Assistance solution is designed to take advantage of both CRM and AX to allow global rollout of the solution.
Assistance PSO for Microsoft Dynamics is the complete integrated software product for the PSO market. As it’s a Microsoft Product the integration with other Microsoft products is seamless e.g. Dynamics AX for finances, Dynamics CRM for customer relationship management and Sharepoint for office and reporting services.
