Customer Service

Improve customer satisfaction and service effectiveness with Microsoft Dynamics CRM 4.0 for Customer Service.

Deliver customer information, case management, service history and support knowledge directly to the desktops of customer service representatives and supervisors, giving them the tools to deliver consistent, efficient service that enhances customer loyalty and profitability. Microsoft Dynamics™ CRM provides a comprehensive customer service solution that is familiar to users, completely customisable to your business process and scalable to meet enterprise demands.

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