We tailor our implementation process according to project type and size.

We are also very happy to split a project into different phases to help minimise disruption to your business. The following steps are an example of how we may approach an implementation.  We use enterprise level project management to share all tasks and who should be doing them avoiding the need for long-winded project meetings and just focusing on anything stopping the project from moving forward.

Once we have fully understood what you are aiming to achieve we will undertake a solution planning study. Following on from this are a number of steps:

  1. Initiation
    The scope of the project implementation, methodology and plan is designed at this stage and is led by the project manager. The project manager will recommend an approach that best fulfils your business needs and at this stage it will be determined whether or not the project should be divided into phases. Project plans are produced and a client SharePoint site is created allowing you to keep abreast of progress at each stage.The scope of the project implementation, methodology and plan is designed at this stage and is led by the project manager. The project manager will recommend an approach that best fulfils your business needs and at this stage it will be determined whether or not the project should be divided into phases. Project plans are produced and a client SharePoint site is created allowing you to keep abreast of progress at each stage.
  2. Software installation
    The software is installed onto the client’s hardware.
  3. Solution design
    The product will be presented at a client workshop and a design decision will be made. Following this, two documents will be generated:

    • A solution design document. This will need to be signed-off by the client, which will ensure the brief is crystal clear and agreed.
    • A systems design document, which we will use to build the solution.
  4. System configuration
    The solution is configured in a test environment in accordance with the system design document.
  5. Data migration
    This requires careful planning and the method of migration and responsibilities are defined for each project. All will be dependent on; data transfer, the legacy system, timing of the migration and availability of client resources.
  6. User Training
    Training is a critical phase in the delivery. We always provide training with a strong focus on the specific user requirements.
  7. User acceptance testing
    We produce a test plan and provide ongoing support to users.
  8. Go live
    We provide handholding support on the first days of using the system and at key milestones such as first month-end.
  9. Project Reviews
    The project review is an important phase and takes place at an agreed date after the project has gone live. It is the opportunity to highlight any potential remaining issues, evaluate the team’s success in meeting the requirements of the design brief and to provide feedback on the implementation process.